Plain terms for a plain deal.

1. Who this is between

These terms are an agreement between Virgo Systems LLC ("Virgo") and the company that signs up for a hub ("you"). The person who signs up confirms they have authority to accept these terms for the company. Staff you invite into your hub are bound by them through you.

2. The service

Virgo provides each customer a private company hub: a hosted application with its own database, optional connections to outside services, and AI-assisted features. We may improve, add, or retire features over time. We will give reasonable notice before retiring anything you rely on.

3. Your account and your people

• Keep sign-in links and credentials private, and tell us right away if you believe an account is compromised.
• You decide who in your company gets access and what role they hold. You are responsible for their use of the hub.
• Provide accurate contact and billing information and keep it current.

4. Connected services

You may connect outside services (for example Meta, Google, QuickBooks, or Stripe) to your hub. When you do:

• You confirm you are authorized to connect that account and to let Virgo act on it within the permissions you grant.
• Your use of that service remains subject to its own terms and policies, including Meta's Platform Terms and Community Standards and Google's API Services User Data Policy.
• You can disconnect at any time, and we remove our access when you do.
• If you are an agency connecting a client's accounts, you confirm your client has authorized you to do so, and you are responsible for what is published on their behalf.

5. Content and approvals

Your hub can draft posts, replies, emails, and other content. Nothing is published or sent to anyone outside your company without a person on your team approving it, unless you explicitly turn on an automation that does so. You own the content you create or approve, and you are responsible for it. You must not use the hub to publish anything unlawful, deceptive, infringing, or that violates a connected platform's rules.

6. Your data

You own your data. You grant Virgo only the rights needed to host it, process it on your instructions, and provide the service. We handle it as described in our Privacy Policy. When you leave, you can export your data, and we delete your hub's database within 30 days (see Data deletion).

7. Acceptable use

Do not use Virgo to break the law, send spam, harvest data you are not entitled to, interfere with the service or other customers, or attempt to access another company's hub. We may suspend a hub to stop abuse, and will tell you why.

8. Fees and billing

• Hubs are billed monthly on the 1st, by invoice or autopay through Stripe, our payment processor. Invoices are due within 15 days.
• Prices are set when you sign up. We give at least 30 days' notice before a price change.
• If an invoice goes unpaid after reminders, we may pause the hub until it is settled. Your data is kept during a pause.
• Fees for connected third-party services, including any ad spend, are between you and that provider.

9. Cancellation

Cancel anytime by email to hello@virgo.biz. Your hub stays on until the end of the month you have paid for. We may end the agreement with 30 days' notice, or immediately for serious or repeated breaches of these terms.

10. AI features

AI-generated drafts and answers can be wrong. Review them before relying on or publishing them. Virgo does not guarantee the accuracy of AI output and is not responsible for decisions made on it.

11. Availability and support

We aim to keep hubs available around the clock and to fix problems quickly, but we do not promise uninterrupted service. Support is by email at hello@virgo.biz during U.S. business hours.

12. Intellectual property

Virgo owns the hub software, templates, and brand. You receive a non-exclusive right to use them for your business while your hub is active. You may not copy, resell, or reverse-engineer the software.

13. Disclaimers and limits

The service is provided "as is". To the extent the law allows, Virgo disclaims implied warranties, and Virgo's total liability for any claim arising from the service is limited to the fees you paid in the 12 months before the claim. Virgo is not liable for indirect, incidental, or consequential damages, or for the actions of connected third-party services.

14. Indemnity

You agree to defend Virgo against claims arising from content you publish, accounts you connect without authority, or your breach of these terms.

15. Changes to these terms

We may update these terms. For meaningful changes we will post the new version here with a new date and email active customers at least 30 days before they take effect. Continuing to use the hub after that date means you accept them.

16. Governing law

These terms are governed by the laws of the State of New Jersey and the United States, without regard to conflict-of-law rules. Disputes will be heard in the state or federal courts located in New Jersey.

17. Contact

Virgo Systems LLC · hello@virgo.biz